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  • Danielle Grant

Part-time Traffic Dispatch Administrator (Maidstone)

Our client is an industry leading waste management company looking for a Part

Time Traffic Dispatcher Administrator to join their team.

Main Duties

  • Day to day management of operational staff.

  • Managing route efficiency and utilisation

  • Inputting wages onto payroll system

  • Proactive vehicle management, including liaison with fleet, vehicle operations, wheel security, monitor any overweight’s

  • Supervise vehicle availability daily, ensuring that drivers have completed their checks in accordance with company policy.

  • Contribute toward ongoing cost control, actively seeking to improve efficiency and reduce operating costs. E.g. Running and analysing depot reports.

  • Ensure all administrative tasks associated with the dispatch office are completed, including time sheets tacho records, payroll, holiday rota’s, resolutions of QLS (Invoice query).

  • Monitor service levels and suggest corrective action where appropriate.

  • For unplanned and unscheduled work, the controller is required to plan and mobile and resources according to the customer needs.

  • Maintain positive relationships with both internal and external customers.

  • Resolve invoice and service queries on behalf of customer

  • Answering CRS – Customer response logs – customer requests

  • Debriefing drivers, challenging upon debrief, amending routes, saving routes, inputting weighbridge ticket

  • Reports – unconfirmed work/validation/invoice queries through QLS on central.

Education, Training and Experience

  • Proven office administration skills

  • Excellent attention to detail

  • Highly organised

  • Manage multiple tasks simultaneously

  • Excellent communication skills in English both verbal and written

  • Used to working to deadlines – able to prioritise

  • Very customer service focused

  • Methodical and able to work under pressure

  • Good telephone manner

  • Motivated team player

  • Able to work using own initiative

  • Good maths skills-required to check quotation figures are correct

  • IT literate – Microsoft Office – Word, Excel and Outlook

  • Good level of education

  • Good data entry and inputting skills

  • Must have own transport due to location

Working Hours

  • Three days a week Monday/Tuesday/Thursday

  • 8.30 – 5pm (however flexible on hours if needed)

  • For the right candidate view to a permanent position

We will try to respond to reply to all applicants. If, however you have not heard from us within 7 days you have been unsuccessful with this particular role. You are very welcome to apply to future advertisements advertised by CDH Recruitment Limited.

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Head Office: 2 Cambridge Gardens, Hastings, East Sussex, TN34 1EH

0845 126 2299

Branch: Regus, The Panorama, Park Street, Ashford, TN24 8EZ

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