Customer Service Administrator (Robertsbridge)

Our client is based in Robertsbridge and due to their continual growth, we are delighted to be recruiting for a customer service administrator to join their team.

Main Duties

• Delivering exceptional customer service dealing with inbound sales.

• Communicate with customers over the phone and by email answering their questions and updating them regarding orders.

• Liaising with the warehouse regarding stock availability.

• Discussing requirements with customers, providing solutions to their needs.

• Process orders.

• Produce reports as required.

• Offer support to the other team members.

• Look after and maintain high level customer service to account management.

• Maintain office supplies and order when required.

• Any other duties required including adhoc office tasks as and when needed.

Qualifications and Skills

• Customer service experience.

• Office experience.

• Capable and competent. 

• Ability to multi task.

• Methodical and organised.

• Computer literate.

• Confident telephone manner.

• To be able to work with initiative and part of a team.

• Own transport preferred.

Working Hours

• Monday to Friday

We will try to respond to reply to all applicants. If, however you have not heard from us within 7 days you have been unsuccessful with this particular role. You are very welcome to apply to future advertisements advertised by CDH Recruitment Limited